Close up of Padraig Cottage wool
Close up of Padraig Cottage wool

Shipping & Delivery

Padraig offers Standard and Express shipping options depending on the order type and destination. The estimated delivery time for Express shipments can take 3-5 business days, while Standard shipments can take 5-10 business days. We work hard to fulfill orders within 2 business days, however occasionally there may be an unexpected delay outside of our control which may impact the estimated delivery time.

Padraig online purchases can be shipped to destinations within Canada and the United States.

**** For all other international destinations please contact us directly.

After your order has been processed and is ready to be shipped, you will receive a shipping confirmation email with the tracking number.

Shipping & Delivery FAQ

The shipping address cannot be changed after the order has been placed. If you would like to return your order, please visit our Returns and Refunds page.

We work hard to get all orders processed as quickly as possible, once an order has been fulfilled and payment has been processed, you cannot cancel your order. If you need to return any items please wait until you receive the shipment and then visit our Returns and Refunds page.

Items cannot be added to an existing order that has been confirmed. Your order is confirmed once you have completed the checkout stage and sent a confirmation number. If you would like to order additional items, you are welcome to place a new order online.

Padraig online purchases can be shipped to destinations within Canada and the United States

**** For all other international destinations please contact us directly. 

Yes. We ship to post office boxes.

Yes. Select local pickup at checkout and you can collect your order between 9am-4pm Monday through Friday free of charge.

We can ship your order to a military base address but we may have to use a different carrier which can increase the delivery time of your order beyond our standard shipping timeline. Additionally, shipping to a military address may reduce visibility when tracking your package.

All applicable taxes will be applied based on the country or region that your order is being shipped to.

We do not ship to multiple addresses. Each individual order can only ship to a single address.

If you wish to send several items to different addresses, then a new order must be completed for each individual destination.

You are able to enter a different shipping and billing address, however, for credit card verification purposes your billing address must be entered exactly as it appears on your statement.

The packaging method will be determined by the product and number of products on your order. We take great care when packaging our products to ensure that all items arrive undamaged to their shipping destinations.

All packages are insured up to $100 through the shipping company used.

Yes. We will ship to freight forwarding companies.

Sometimes, the fastest way to get your order to you is to ship some items separately. We try to minimize this whenever possible, but if we do need to split your order, you will never have to pay for additional shipping. We will also provide multiple tracking numbers so you can see the shipments on their way to you.